
under Condition 30.1 of the National Rail Conditions of Travel

Please note that changes to 'Advance' fares cannot be made on-board the train. You will have to pay any difference in fare and an admin fee of £10 per ticket. If there are no Advance fares available, you can upgrade the ticket to the most appropriate ticket for the journey you now want to make. You will be charged an admin fee of £10 per ticket. If there are still other Advance fares available, you can change it to another Advance fare.


There is no admin fee for these refunds under Condition 30.1 of the National Rail Conditions of Travel. Advance tickets are refundable if the service you are booked to travel on is delayed or cancelled, and you choose not to travel.
